skym3u Terms & Conditions — Platform Rules & User Agreement

Acceptance of Terms

By accessing the skym3u platform in any form, you enter into a binding legal agreement with skym3u.

These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the skym3u website, mobile interface, applications, and all associated services (collectively, the "Platform"). This Agreement is entered into between skym3u ("we", "us", "our") and the individual accessing or using the Platform ("you", "your", "Player").

By registering an account, logging in, making a deposit, placing a bet, participating in a promotion, or otherwise accessing any feature of the skym3u Platform, you unequivocally confirm that:

1. You have read these Terms in their entirety and understand their content;
2. You agree to be legally bound by these Terms and any supplementary policies incorporated herein by reference, including the Privacy Policy, Responsible Gaming Policy, and individual Bonus Terms;
3. You meet all eligibility criteria set out in Section 2 of this Agreement;
4. You are not acting on behalf of or for the benefit of any third party in connection with your use of the Platform;
5. You understand and accept the inherent financial risks associated with online gambling and sports betting.

skym3u reserves the right to amend, update, or replace these Terms at any time. Any material changes will be communicated via a notice posted on the Platform. Your continued use of the Platform after any such notice constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue using the Platform immediately and contact support to close your account.

Eligibility & Age Restriction

Access to skym3u is strictly limited to adults aged 18 and above who meet all eligibility requirements.

To register and maintain an active account on the skym3u Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout the duration of your account:

1. Age: You must be at least 18 years of age. skym3u operates a strict zero-tolerance policy regarding underage gambling. Age verification is conducted as part of the mandatory Know Your Customer (KYC) process described in Section 3.
2. Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you.
3. No self-exclusion: You must not be subject to any active self-exclusion order — whether imposed by skym3u or any other gaming operator — at the time of registration or during your use of the Platform.
4. Accurate information: All information you provide during registration and at any subsequent point must be truthful, accurate, and not misleading in any material respect.
5. Single account: You may hold only one registered account on the skym3u Platform at any given time. The existence of duplicate accounts — identified by name, national ID, payment instrument, device fingerprint, or IP address — constitutes a breach of these Terms.

skym3u may at any time and without prior notice require additional age or identity verification documentation. Failure to provide satisfactory documentation within the timeframe specified by skym3u will result in account suspension until the requirement is met, or permanent closure if the requirement cannot be fulfilled.

Account Registration & Verification

A verified skym3u account is required to access all platform features including deposits, withdrawals, and gameplay.

To create a skym3u account, you must complete the registration form accurately and submit valid identification documentation as part of the KYC process. The following rules apply to account registration and ongoing account maintenance:

• Registration data: You must provide your full legal name, date of birth, residential address, and a valid mobile number registered in Bangladesh. All details must match your government-issued identity documents.
• KYC documentation: Before withdrawal access is granted, you must submit satisfactory identity verification documents, which may include a National Identity Card (NID), passport, or driver's licence, alongside proof of your registered payment method (e.g., bKash or Nagad account confirmation).
• Account security: You are solely responsible for the security of your account credentials. You must not share your username, password, or any one-time verification codes with any third party under any circumstances.
• Two-factor authentication: skym3u strongly recommends enabling SMS-based or authenticator-app two-factor authentication (2FA) on your account. While optional, enabling 2FA provides a material additional layer of security against unauthorised access.
• Accurate updates: If any of your registered personal details change — including your residential address, mobile number, or payment method — you are obligated to notify skym3u by contacting [email protected] promptly.
• Account closure: You may request closure of your account at any time by contacting the skym3u support team. Any withdrawable balance will be processed through your verified payment method following KYC confirmation.

Deposits, Withdrawals & Payments

All financial transactions on skym3u are conducted in Bangladesh Taka (BDT) via approved local and international payment methods.

skym3u processes all player deposits and withdrawals exclusively in Bangladesh Taka (৳ BDT). The following payment methods are accepted on the Platform:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bank Transfer: BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, Sonali Bank
• International Cards: Visa and Mastercard (where available to verified accounts)

The following terms govern all deposit and withdrawal activity on the Platform:

1. Minimum deposit: The minimum single deposit amount is ৳200. Minimum and maximum limits for specific payment methods are displayed at the point of transaction in your account dashboard.
2. Own funds only: You must only deposit funds from payment accounts or instruments that are registered in your own name and have been verified as part of the KYC process. Deposits from third-party accounts are prohibited and will be returned where technically possible.
3. Withdrawal verification: Withdrawals will only be processed to a payment method that has been verified and matches the name on your skym3u account. This is a firm anti-money-laundering requirement and is not negotiable.
4. Processing times: skym3u targets a withdrawal processing time of 5–30 minutes for bKash and Nagad transactions following completion of KYC verification. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. These targets are not guaranteed and may be affected by technical, regulatory, or third-party factors outside skym3u's control.
5. Withdrawal limits: Daily and monthly withdrawal limits apply to all accounts. Current limits are published in your account settings. Higher-tier Loyalty Program members benefit from elevated withdrawal limits.
6. Currency conversion: No currency conversion is applied. All accounts are denominated in BDT. If a payment provider processes in a different currency, any conversion fees are the responsibility of the payment provider and are outside skym3u's control.
7. Dormant accounts: An account that has had no login activity for 12 consecutive months may be classified as dormant. skym3u reserves the right to apply a monthly maintenance deduction to dormant account balances in accordance with the rate disclosed in the account settings. Players will be notified by email prior to any deduction being applied.

Bonuses & Promotions

All bonuses and promotional offers issued by skym3u are governed by specific terms that take precedence in the event of any conflict with this general Agreement.

skym3u offers a range of bonuses and promotional incentives to registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and Loyalty Program rewards. The following general terms apply to all promotional activity on the Platform:

1. Wagering requirements: All bonus funds and free spin winnings are subject to a wagering requirement (sometimes called a "playthrough requirement") that must be completed before any derived funds can be withdrawn. The specific wagering multiple applicable to each bonus is stated in the individual bonus terms presented at the time of the offer.
2. Eligible games: Not all games on the skym3u Platform contribute equally to wagering requirements. The contribution percentage for each game type is disclosed in the applicable bonus terms. As a general guide, slots typically contribute 100%, live casino games contribute at a reduced rate, and sports betting wagers may have separate contribution rules.
3. Bonus expiry: All bonuses carry an expiry period within which the wagering requirement must be completed. Any bonus funds and associated winnings that remain unconverted at the expiry date will be forfeited without notice. Expiry periods are disclosed at the time each bonus is issued.
4. Maximum bet restriction: While any active bonus is in play, a maximum single-bet restriction applies. Placing a bet in excess of this restriction during a bonus wagering period may result in the forfeiture of the bonus and associated winnings. The current maximum bet limit during a bonus is ৳500 per spin or wager unless otherwise specified.
5. One bonus at a time: Only one bonus may be active on a player's account at any given time. A second bonus will not activate until the first has been either fully wagered or expired.
6. Abuse and collusion: skym3u monitors accounts for patterns consistent with bonus abuse, including but not limited to low-risk wagering strategies designed to complete requirements with minimal risk, coordinated play between multiple accounts, and systematic exploitation of promotional structures. Where abuse is identified, skym3u reserves the right to void the bonus, reverse associated winnings, and suspend or close the account.
7. Right to withdraw offers: skym3u reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice, provided that any bonus already actively credited to a player's account will remain subject to the terms at the time of issue.

Prohibited Conduct & Fair Use

The skym3u Platform must be used solely for legitimate personal entertainment purposes in full compliance with these Terms.

The following conduct is strictly prohibited on the skym3u Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities:

• Fraudulent activity: Any act of fraud, misrepresentation, deception, or wilful manipulation of Platform systems or game outcomes.
• Match fixing and sports manipulation: Placing bets on sporting events in which you have any direct or indirect involvement, or in connection with any scheme to manipulate the outcome of a sporting event.
• Software exploitation: Using, distributing, or benefiting from any software, robot, bot, script, algorithm, or automated system designed to exploit game mechanics, gain an unfair advantage, or interfere with the normal operation of the Platform.
• Collusion: Coordinating play with one or more other players in any game or betting market in order to gain an unfair advantage, including chip-dumping in poker-format games.
• Money laundering: Using the Platform in any manner connected with money laundering, the proceeds of crime, or the financing of any unlawful activity.
• Chargebacks: Initiating an unjustified chargeback or payment reversal with a payment provider in relation to a deposit that was validly processed by skym3u. Such actions constitute fraudulent misrepresentation and will result in immediate account closure and recovery proceedings.
• Account sharing: Allowing any third party to access, use, or operate your skym3u account, regardless of your relationship with that third party.
• Automated data extraction: Scraping, harvesting, or systematically extracting data from the skym3u Platform by any automated means without express written permission from skym3u.

Intellectual Property

All content, software, trademarks, and materials on the skym3u Platform are protected by intellectual property rights owned by or licensed to skym3u.

The skym3u name, logo, brand identity, website design, user interface, text, graphics, images, audio, video, game content, and all other materials published on the Platform ("Platform Content") are the intellectual property of skym3u or its licensors and are protected by applicable copyright, trademark, database, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only, subject to these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, publish, or transmit any Platform Content without prior written authorisation from skym3u;
• Modify, adapt, translate, or create derivative works based on any Platform Content;
• Reverse-engineer, decompile, or disassemble any software or application forming part of the Platform;
• Use any Platform Content for any commercial purpose, including advertising, endorsement, or promotional material;
• Frame or mirror any portion of the Platform on any other website or digital property without express written consent.

Third-party game content made available on the skym3u Platform is owned by and licensed from the respective game providers, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers retain all intellectual property rights in their respective content, and any unauthorised use of their content is strictly prohibited.

Any unauthorised use of Platform Content constitutes infringement of skym3u's intellectual property rights and may result in civil and criminal liability. If you believe that any content on the Platform infringes your intellectual property rights, please contact [email protected] with full details of your claim.

Limitation of Liability

skym3u's liability to you in connection with your use of the Platform is limited to the maximum extent permitted by applicable law.

The skym3u Platform and all services provided through it are offered on an "as is" and "as available" basis. While skym3u makes reasonable efforts to ensure the Platform is available, secure, and functioning correctly at all times, we do not warrant that the Platform will be uninterrupted, error-free, or entirely free from technical faults.

To the fullest extent permitted by applicable law, skym3u excludes all liability for:

• Any loss of profits, revenue, data, goodwill, or anticipated savings arising from your use of or inability to use the Platform;
• Any indirect, incidental, special, consequential, or punitive damages, however arising;
• Any interruption, suspension, or termination of Platform services, whether planned or unplanned, due to technical maintenance, system failures, or circumstances outside our reasonable control;
• Any loss arising from the actions or omissions of third-party payment providers including bKash, Nagad, Rocket, or Upay in connection with deposit or withdrawal processing;
• Any loss of game data, session progress, or account history resulting from technical faults, network disruption, or device failures on your end;
• Any reliance on information published on the Platform that is subsequently found to be inaccurate, incomplete, or out of date.

Nothing in these Terms shall operate to limit or exclude skym3u's liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded or limited by applicable law.

In the event of a genuine technical malfunction that results in an incorrect game outcome, odds display, or payment calculation, skym3u reserves the right to void affected bets and transactions and, where appropriate, restore affected account balances to their pre-error position. skym3u's determination of the correct outcome in such circumstances, reached in good faith, is final and binding.

These Terms & Conditions were last reviewed and updated in January 2026. Players are encouraged to revisit this page periodically to stay informed of any changes. Questions regarding these Terms may be directed to [email protected] — our compliance team will respond within 5 business days.